12 KPIs Every Print Shop Owner Should Track
Running a successful print shop involves more than completing orders and delivering printed products. Owners must monitor profitability, production efficiency, customer satisfaction, and resource utilization to make informed business decisions. Tracking key performance indicators (KPIs) helps identify bottlenecks, control costs, and uncover opportunities for growth. With a reliable print ERP software solution, print businesses can centralize operational data and monitor performance more effectively. 1. Overall Revenue: Revenue measures the total income generated from printing services and product sales over a specific period. Why it matters: Tracking revenue by product category, customer, and sales channel helps identify profitable opportunities and changing demand. 2. Gross Profit Margin: Gross profit margin shows how much revenue remains after direct production costs. Formula: Gross Profit Margin = (Revenue − Direct Costs) ÷ Revenue × 100 Why it matters: It helps owners underst...